OpsRabbit Trust Center

AI Governance Framework

Lifecycle controls for accountable OpsRabbit AI capabilities.

PublicVersion 1.0September 2026

Overview

This framework turns responsible-AI principles into lifecycle decisions for OpsRabbit use cases, models, prompts, agents, tools and releases. Governance effort increases with data sensitivity, operational authority and consequence of error.

The framework covers intake, risk classification, approval, evaluation, release, monitoring, incidents, exceptions and retirement.

Lifecycle governance

  1. Define purpose, users, data, actions and accountable owner.
  2. Classify risk and identify security, privacy, legal and customer obligations.
  3. Approve model, endpoint, prompts, tools, permissions and deployment boundaries.
  4. Test accuracy, failure modes, prompt injection, data leakage and action controls.
  5. Release through controlled change management and customer authorization.
  6. Monitor incidents, performance, material changes and emerging risks.

Required records

  • Use-case and risk assessment
  • Model/provider register and deployment configuration
  • Data-flow and shared-responsibility records
  • Testing, approvals and release evidence
  • Incident, exception and corrective-action records

Change control

Material changes to models, prompts, skills, agents, tool permissions, data flows or hosting require reassessment and proportionate regression testing before release.

Governance tiers

Low-risk changes are bounded, reversible and do not materially change data, provider or agency. Moderate-risk changes affect model behavior, prompts, retrieval or non-privileged tools. High-risk changes introduce sensitive data, new providers or regions, write/destructive actions, significant autonomy, or material customer and legal impact. Review depth, evidence and approval increase with tier.

Approval authorities

DecisionRequired participation
New AI use case or providerProduct, Engineering, Security and Privacy/Legal as applicable
Prompt, skill or agent material changeProduct Owner, Engineering and QA
Privileged tool or actionSecurity Architecture, Product Owner and customer authorization
Risk acceptance or exceptionNamed risk owner and appropriate executive authority

Evaluation requirements

Evaluation uses representative operational cases and adversarial scenarios. Measures may include evidence relevance, unsupported-claim rate, task success, unsafe-action rate, permission enforcement, prompt-injection resistance, sensitive-data leakage and human-approval effectiveness. Acceptance criteria and known limitations are recorded before release.

Inventory and continual improvement

The AI inventory records owner, purpose, users, model/provider, deployment, data, tools, risk tier, approvals, evaluation, monitoring and retirement status. Incidents, customer feedback, provider changes and new threats feed corrective actions and periodic governance review.