Product

    Chat Investigations

    Chat investigations are the interactive workspace for changing, context-heavy incidents. They combine prompts, tool activity, approvals, attachments, shared task progress, long-running turn reliability, diagrams, and shareable thread history.

    Chat Investigations social preview image

    What this page covers

    Start with symptoms, scope, timestamps, affected services, and what the team already checked.

    Use the agent picker, thread task list, attachments, and shared thread grants to coordinate responders.

    Use steering, stop controls, queued turns, and durable recovery for longer investigations.

    Operational detail

    How OpsRabbit supports Chat Investigations

    Chat investigations are the interactive workspace for changing, context-heavy incidents. They combine prompts, tool activity, approvals, attachments, shared task progress, long-running turn reliability, diagrams, and shareable thread history.

    Investigation trail

    Tool, subagent, task, attachment, and result activity remain attached to the thread so responders can audit how the conclusion was reached.

    Collaboration

    Share threads with users or groups using read, write, or manage permissions, with optional expiry, review, reason, and ticket metadata.

    High-signal prompts

    Good prompts state the alarm, time window, suspected scope, requested evidence, and whether the agent should propose or execute actions.

    Related pages

    More in Product